Earn and Redeem Points
Japan Airlines
Japan Airlines (JAL) was founded in 1951 and became the first international airline in Japan. With a modern fleet of more than 227 aircraft, JAL is consistently awarded for its world-class punctuality, and they are committed to providing customers with the highest levels of flight safety and supreme quality in every aspect of service.
Malaysia Airlines recently signed a new agreement with Japan Airlines for the use of their airport lounge at Narita International Airport and Kansai International Airport. This marked another milestone in the Malaysia Airlines-Japan Airlines joint business partnership, in which both carriers leverage on each other’s strengths to provide customers with the best travel experience.
Effective 01 February 2021, eligible passengers traveling from Tokyo will have access to Japan Airlines lounges at the Main Building or Satellite Building at Narita International Airport. At the Main Building, based on eligibility, passengers can either access the First Class Lounge located at 4th Floor, Main Building Terminal 2 or the Sakura Lounge located at the 3rd Floor, Main Building.
For passengers traveling from Osaka, eligible passengers can access the Kansai International Airport Sakura Lounge which is located at South Wing, 2nd Floor.
Due to COVID-19 pandemic, the lounge opening hours might vary and some lounges might be closed. Passengers are advised to refer to Japan Airlines website or their representative on the latest updates as the changes are unscheduled and will come intermittently.
Earn Points

Class Level |
Booking Class |
Enrich Points Earned |
First Class |
F / A A |
150% 0% |
Business Class |
J / C / D / I X U |
125% 70% 0% |
Premium Economy Class
|
W /R E P P |
100% 70% 50% 0% |
Economy Class |
Y / B H / K / M L / V / S O / Z / G / Q / N T |
100% 70% 50% 25% 0% |
Elite Points earning table
Your Elite Points earned will be based on your travel destination that falls into the respective Zones and cabin class of travel. For example, if you are a Silver member and you travel to Singapore (Zone 1 - <500 points) on Economy class, you will earn 1 Tier Elite Point.
Elite points will not apply to non-oneworld partner airline, MH4000 series and all MH5000 flights except for MH4000/MH5000 MH*/FY codeshare flights.
Redeem Points
How to redeem for flights on oneworld® and partner airlines – Step by step guide.
Step 1
Log in to Enrich Online to check the number of Enrich Points you have accumulated
Step 2
Redeem your flights through Malaysia Airlines Call Centre at 1-300-88-3000 (within Malaysia) or +603-7843 3000 (outside Malaysia) or Malaysia Airlines Ticket Offices
You can redeem your Enrich Points on oneworld members airlines and partner airlines based on the redemption table below:
Partner Award Table

*Premium Economy class is only available for oneworld member airlines: Japan Airlines, Qantas Airways, Iberia Airlines, British Airways, LATAM Airlines, Cathay Pacific, and Cathay Dragon.
Note (*):
- Applicable on airlines which offer Premium Economy Class.
- Applies for itinerary booked on a combination for one Malaysia Airlines and a oneworld flight or one Malaysia Airlines and a partner airline flight with no stopover permitted.
Malaysia Airlines and Partner Award Table

*Premium Economy class is only available for oneworld member airlines: Japan Airlines, Qantas Airways, Iberia Airlines, British Airways, LATAM Airlines, Cathay Pacific, and Cathay Dragon.
Note (*):
- Applicable on airlines which offer Premium Economy Class.
- Applies for itinerary booked on a combination for one Malaysia Airlines and a oneworld flight or one Malaysia Airlines and a partner airline flight with no stopover permitted.
Note:
- Please note that Emirates, Chauffeur-drive service is not applicable for Business Class redemption tickets. Enrich Points are not redeemable on First Class, but only applicable for Economy and Business Class on Emirates.
Enrich Airline partner terms and conditions on accrual and redemption will apply.
Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"