Please note that basinet seats are not available in First Class cabin. In case you want to proceed with your booking, please click "Continue"
Top 10 FAQ
Frequently Asked Questions (FAQ)
EnrichMoney VISA Prepaid Card (hereinafter “Card”) is an electronic money (e-money) payment instrument with multi-currency wallet powered by Merchantrade Asia Sdn Bhd (Merchantrade) that contains monetary value that is paid in advance by the Cardholder to enable payments for purchases, which carries the VISA payment features.
Merchantrade as the e-money issuer shall remain liable to all Cardholder(s) on the e-money issued.
You can use your EnrichMoney VISA Prepaid Card anywhere that accepts VISA. There are more than 120,000* VISA merchants in Malaysia and 46 million* VISA merchant locations worldwide. If you wish to use your card at any VISA merchant overseas, please ensure you enable the Overseas Card Usage setting in Card Settings in the app.
You can also make cash withdrawals at Merchantrade branches, participating agents as well as more than 11,000* VISA Plus ATMs in Malaysia and more than 2.5 million* worldwide. Withdrawal fees apply. Click here to refer withdrawal fees & limits.
It's simple - download the EnrichMoney app on Google Play or App Store, click the ‘Sign Up’ button and follow the steps. The sign-up will take approximately 5-10 minutes.
For existing Enrich members, the applicant will be required to login to the Enrich portal to authenticate their membership. For non-existing Enrich members, the applicant will be automatically enrolled as an Enrich member upon successful sign-up of the Card.
Yes, there is an initial top-up amount is required during sign-up. The minimum initial top-up amount and fee breakdown is as below.
| Aged 12 to below 18 (‘Minor’) |
Aged 18 or above | |
|---|---|---|
| Minimum initial top-up amount | RM 50 | RM 50 |
| Card Issuance Fee | RM 10 | RM 10 |
| Annual Fee | RM 10 | RM 10 |
| Minimum stored value (Refundable deposit). It will be refunded when you cancel the Card. |
RM 20 | RM 20 |
| Remaining balance that is available in the Card to spend. | RM 10 | RM 10 |
- Login to your EnrichMoney e-wallet
- Go to Settings
- Select Card Settings
- Select New Card Activation
- Enter the last 4-digits Card Number
- Enter the last 4-digits of your Identification Number
- Set your 6-digits Card PIN and your Card will be activate
EnrichMoney Points are the points awarded to EnrichMoney VISA Prepaid Cardholder for qualifying payment transactions using the EnrichMoney Visa Prepaid Card at selected Issuer and Visa merchants.
EnrichMoney Points are the points awarded to EnrichMoney VISA Prepaid Cardholder for qualifying payment transactions using the EnrichMoney Visa Prepaid Card at selected Issuer and Visa merchants; while Enrich Points mean the accrual currency of the Enrich Programme. Enrich Members may earn Enrich Points when spending on eligible services or products of Malaysia Airlines, MASwings, Firefly, oneworld and Enrich partner airlines or with any of Malaysia Airlines' Lifestyle Partners.
You can earn EnrichMoney Points through every qualifying retail spending transaction, which includes online purchases towards the payments of goods and/or services at selected Issuer and Visa merchants.
EnrichMoney Points are awarded to the eligible Cardholder based on the total posted Ringgit amount of Retail Transactions performed with the Card.
Please refer here for the eligible Retail Transactions.
EnrichMoney Points may be used to pay for a purchase post-transaction. You must first make a purchase and complete the payment transaction with the money available in EnrichMoney Visa Prepaid Card. Only Full Points are eligible for the redemption. Partial points redemption is not allowed.
| MCC: 5499 Cooling period: 0 day |
Date | |
| 14 February 2023 | Purchased groceries from 7-Eleven | |
| 15 February 2023 | Visa Settlement with MTA at End of day | |
| 16 February 2023 | First day where past purchases are allowed to redeem / earn points | |
| 16 February 2023 to 1 March 2023 |
Eligible past purchases have 14 days redemption period | |
| 1 March 2023 | Last day where past purchases can earn or redeem points | |
| 2 March 2023 | If points are neither earned nor redeemed manually, then the points will be auto earned on this date. |
Yes, you may transfer your EnrichMoney Points to your Enrich account, provided that both accounts are active and in good standing, and registered under the same legal owner.
1 EnrichMoney Point = 1 Enrich Point.
You can only transfer EnrichMoney Points that you earned through spending to your Enrich Account.
No. Points topped up from an Enrich Account to EnrichMoney cannot be transferred back to the Enrich Account.
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Please note that basinet seats are not available in First Class cabin. In case you want to proceed with your booking, please click "Continue"
Please note that basinet seats are not available in First Class cabin. In case you want to proceed with your booking, please click "Continue"